Order Processing
All orders are processed within 1-3 business days. Orders placed before 4 PM ET on a business day usually ship the same day. You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Options & Costs
Free standard shipping on all orders - U.S. and international
Estimated delivery times by region:
United States: 6-18 days
Canada & Mexico: 6-18 days
Europe: 6-18 days
Asia & Australia: 6-18 days
Rest of the world: 6-18 days

Where We Ship
We ship both within the U.S. and internationally, to most countries worldwide.

Tracking Your Order
Once your order ships, we'll email you a tracking number. You can also check your order status anytime on our Where's My Order? page or in your account.

Order Changes & Cancellations
Need to change or cancel? Email support@dealcomputers.com within 12 hours of placing your order and we'll do our best to update it before it ships. Once shipped, orders can't be changed but you can always return them.

No Hidden Fees
The price you see is the price you pay. All applicable fees and import duties are included in your total. You only pay for your product and shipping, both shown clearly at checkout before you confirm your order.

Returns
You can return items within 30 days of delivery.
Items must be unused, in original condition, and in their original packaging.
Include all accessories, cables, and free items from the order.
To start a return, email support@dealcomputers.com with your order number.
A prepaid return label is already included in your package, so there's nothing extra to print or buy.

Non-Returnable Items
For hygiene and safety reasons, the following can't be returned once opened: in-ear earbuds and items marked "final sale." Gift cards are non-refundable.

Exchanges
Want a different model or color? The fastest way is to return your item for a refund and place a new order. Reach out and we'll help make it smooth.

Refunds
Once we receive and inspect your return, we'll send a confirmation email. Approved refunds are issued to your original payment method within 5-7 business days. Your bank may take a few extra days to post it.

Damaged or Wrong Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with a photo. We'll send a replacement or full refund right away.

Need Help?
Our live chat and AI support bot are online 24/7, and our team is available by email and phone Mon-Fri, 9 AM – 6 PM ET.
Email: support@dealcomputers.com
Phone: +1 320-204-0021